Therapeutic Communication

The University of Florida is an AOTA Approved Provider of professional development. Course approval ID# 5208. This distance learning is offered at .1 CEUs, intermediate educational level, category 1 – Domain of OT – Occupations/ IADL, category 2 – Occupational Therapy Process – Occupational performance. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

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Instructor

Jamie Pomeranz photo

Jamie Pomeranz, PhD, CRC, CLCP

This is an introductory course in therapeutic communication for rehabilitation professionals.  Students taking this course will receive an overview of basic verbal and nonverbal therapeutic communication skills and application within a rehabilitation setting.

Target Audience

This course is well-suited for occupational therapists as well as other professionals with a background in rehabilitation.

Educational Level

Intermediate: Information is geared to practitioners with a general working knowledge of rehabilitation and service delivery. Focus is on a basic understanding and application of the subject matter.

Learning Objectives

Upon completion of this course, learners will be able to:

  • Define therapeutic communication and distinguish from non-therapeutic communication.
  • Explain the various types of non-verbal therapeutic communication.
  • Explain the various types of verbal therapeutic communication.
  • Describe the pitfalls of therapeutic communication.
  • Describe appropriate methods for providing feedback within a therapeutic setting.

AOTA Classification Codes

  • Category 1: Domain of OT – Occupations/ IADL
  • Category 2: Occupational Therapy Process – Occupational performance

Completion Requirements

0.1 AOTA CEUs (1 Contact Hour for State of Florida Occupational Therapy practitioners) will be awarded upon a successful completion of a multiple choice post-test. Participants will be able to print a certificate of completion after completing a short course evaluation in addition to the post-test.

Disclosure Statement

Instructors have stated that they have not received funding to support this training.

Instructional Methods

One (1) hour course during which the learner will view a streaming video presentation, reference PowerPoint® slides. To complete course and earn credits, learner must pass a 10-question multiple choice post-test with a score of 70% or higher.