Cultural Competency in Patient-Centered Care


Carolyn S Hanson

Carolyn S Hanson PhD, OTR/L

Clinical Assistant Professor

Dr. Carolyn Hanson is a Clinical Assistant Professor who returned to the Department of OT in 2018. She was a faculty member for many years at UF and her past research was in the area of ergonomics and work hardening. She is teaching undergraduate students in the BHS program (Survey of Diseases and Disabilities l and II) and recently transitioned the course entitled Occupation and Participation Across Cultures (summer B elective part of the International Scholars Program) into an online course with a virtual exchange component. Dr. Hanson is interested in creating sport and recreational opportunities for adults with physical disabilities and was faculty advisor for the UF Wheelchair Basketball Association for 3 years before placing the club on hold due to lack of participants with physical disabilities.

Cultural competence is essential for OTs. In order to provide quality care, we need to individualize our treatment by considering background, values, language, etc.. When we expand our horizons, we are better able to address the needs of our diverse patients.

Target Audience

This course is designed for occupational therapists and other rehabilitation professionals who are seeking ways to improve their interpersonal skills in working with diverse patient populations.

Educational Level

Intermediate: Information is geared to practitioners with a general working knowledge of rehabilitation and service delivery. Focus is on a basic understanding and application of the subject matter.

Learning Objectives

Upon completion of this course, learners will be able to:

  • Explain what cultural competency is and why it’s important in healthcare.
  • Identify the essential components of cultural competency.
  • Identify barriers in becoming a culturally competent therapist.
  • Describe strategies for developing and improving cultural competence.
  • List training traps and recommend suggestions to improve educational opportunities regarding cultural competence.

Completion Requirements

1 Contact Hour for State of Florida Occupational Therapy practitioners will be awarded upon a successful completion of a multiple choice post-test. Participants will be able to print a certificate of completion after completing a short course evaluation in addition to the post-test.

Disclosure Statement

Instructors have stated that they have not received funding to support this training.

Instructional Methods

One (1) hour course during which the learner will view a streaming video presentation, reference PowerPoint® slides, and take a multiple choice post-test.